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    phantom-fox

    When I add sounds sometimes I will lower the sounds very low but after a few loops of the track the volume will reset and play full blast. Is there a way to fix this or is it a known bug? I usually always use 3d sound for distances also but still keeping the volume low. 
    It can be a bit annoying and frightening hearing the sound suddenly increase full volume. 

    Thanks

  • Avatar
    James

    @phantom-fox Hmm that's weird. Can you share a link to the model? What browser(s) have you tried?

  • Avatar
    phantom-fox

    Hi @James
    Here is a link to my model

    https://sketchfab.com/models/e12c0af39539458aba89e0d1f66bd744

    Sometimes the sound will stay the same volume and sometimes it will suddenly go full volume and ignore the 3d spatial area after a while.


    I have had it happen (and still happens) on another model I have also.

    I use Microsoft edge as its my default browser,
    I'm guessing its the browser causing the problem maybe,
    I'm sure I'm possibly one of the few who use Microsoft edge as their default browser. 

  • Avatar
    James

    Thanks! We have a fix coming soon that's currently in review.

  • Avatar
    FirePro9

    I can add an MP3 sound file and it starts to play so I can hear it.  But once I click on save settings I get the following error message:

    "Error

    Errors while saving the following sounds:

    .[object Object] :[object Object]

    Contact the support team at support@skectchfab.com if you need help."

    I've tried different sound files and different models and different browsers.

  • Avatar
    James

    Sorry about that, we have a fix on the way!

    For now, there is a workaround: whenever this happens you can go in the dropdown button next to the sound track in the editor, choose "Replace" in the menu and pick the sound file again. Then the save will work. 

  • Avatar
    tridiART

    Thank you @James

    This method work fine..

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