Getting paid with Sketchfab

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  • Avatar
    kadopl

    Private Paypal account owners.

    Mind if you don't have registered businees and upgrade your personal paypal account to business account you will be requested for verification from Paypal. If you will not proove you have registered company your Paypal account will be probably blocked/suspended until you send document you simply don't have. It's just what i was told on Paypal call center. Selling models on Sketchfab is brilliant idea but I think it would be fair to warn people with individual accounts for help them avoid some potentially trouble with PayPal :) regards

  • Avatar
    James

    It depends on the country you live in. In the US, for example, an individual can upgrade to a "Business" account without any kind of legal registration. In Russia, however, a legal business registration of some kind is required.

  • Avatar
    kadopl

    Perhaps you should warn users who live outside US that one click may freeze their money on Paypal eventually ... :)

     

  • Avatar
    James

    We're still gathering information and plan to release it soon. Even PayPal themselves do not have a complete list of what is required in which countries...

  • Avatar
    cgmekamono

    Hellow...I am cgmekamono. I live in Japan.  Please help me about paypal link.  I got a business account for paypal today and pressed button on "link your paypal account" from may page.... but just login to paypal and go to paypal's site.  The page "agreeing to PayPal's User Agreement as well as giving the proper permissions to Sketchfab "does not appear. I tried it for 6 hours but I can not solve it so please tell me if you have a good idea. Thank you....

  • Avatar
    Dan

    Hi @cgmekamono, I'm sorry to share that PayPal has confirmed that Japan is not currently supported to connect to the Sketchfab Store using PayPal for Marketplaces. We're working hard to find a payment alternative so users like you can sell too. Stay tuned! 

  • Avatar
    cgmekamono

    Thank you for your quick reply. Thank you for clarifying the cause.
    I will keep posting works to Sketchfab , so I am waiting for the day when sale becomes possible.
    Thank you.

  • Avatar
    cgmekamono

    To Bart

    I got an email saying "now support PayPal Personal accounts!".  Thank you very much. However, if I return the business account of paypal to personal account, it seems that it can not do business again, so I will wait for Sketchfab's new payment system. If it will takes long time ,I may return paypal to personal.... Thank you very much.

  • Avatar
    xiezhong

    I"m not glad. I cannot use paypal. I am in China.

     

  • Avatar
    Dan

    @xiezhong Would you mind writing to our team through the Help Center here: https://help.sketchfab.com/hc/en-us/requests/new We'd be glad to investigate this further for you.

  • Avatar
    cgmekamono

    To Bart

    Today I downgraded paypal business to premier. I pressed the "link your paypal account "button on sketchfab but it failed to link due to internal server error.
    In the mail from Bart, "we now also support PayPal Personal accounts" is written, but personal account is only shopping. In Japan I need to be a premier account to receive sales.
    So I will use sketchfab alternative instead of paypal. 
    Bart wrote in the mail "If you are not able to use PayPal, please let us know - we're working on alternatives.
    Please tell me the way to be alternatives..... Thank you...

  • Avatar
    James

    @cgmekamono Sorry about that. It's an issue on PayPal's side. They are investigating. I'm creating a support ticket for you and we'll follow up with any news.

  • Avatar
    cgmekamono

    Thank you for giving me a quick reply.
    I will wait for Sketchfab's correspondence. Thank you very much..

  • Avatar
    sunny78

    Hi

    I live in Japan now.

    As cgmekamono-San said, I could not complete the link with Paypal Business account.

    I am waiting for your improvement.

    Thank you!

  • Avatar
    cgmekamono

    To Bart

    Bart's email says "We now also support PayPal Personal accounts"

    But Japanese paypal has no personal account casual selling. I searched casual selling in Japan paypal site, but did not hit.....

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    James

    It looks like Japan is not supported by this PayPal tool yet. We will be looking for a solution!

  • Avatar
    cgmekamono

    Thank you very much!

  • Avatar
    cgmekamono

    I got an email from Bart ,saying "you recently signed up for starting a store on Sketchfab. We messaged you about this several times, but to date you did not complete the process yet."

    1 I tried link in paypal business in March but just moved to paypa 's page and link did not complete.
    2 I downgraded to paypal premium and tried it, but I could not link.
    3 There is no casual selling system of paypal personal in Japan.

    Is there anyone who lives in Japan and has completed the process of Sketchfab store?

  • Avatar
    Dan

    @cgmekamono My apologies, I made a note in our email system that you're located in Japan, so you should no longer receive these updates because PayPal/Sketchfab on-boarding is not currently available in your country yet. We'll keep you posted about the alternative payments.

  • Avatar
    cgmekamono

    Thank you for your quick reply!

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