Buying 3D Models

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    mutaclimbing (Sketchfab Profile)

    Hello! I wanto buy a 3D model but I live outside the US. 

    Does the price of the model is shown in US Dollars? or  does Sketchfab convert the price to my local currency?

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    VectorL1990 (Sketchfab Profile)

    It's such a pity that I tried to buy a 3D lowpoly model which is named "Micro Demon Daryl - Faceted Style" with my visa and it failed, and I recieved message that it had already charged me 2Yuan for this twice!!!Please give me an explanation and refund.

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    Dan (Sketchfab Profile)

    @VectorL1990 I'd be glad to look into this for you. Would you mind submitting a ticket (and proof of payment) here: https://help.sketchfab.com/hc/en-us/requests/new

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    Dan (Sketchfab Profile)

    @mutaclimbing Store models should appear in USD although PayPal should convert this to your local currency when you purchase.

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    VectorL1990 (Sketchfab Profile)

    Thanks for your reply Dan, I have checked my visa account online and it seems it have already canceled this trading, it's really strange and I have reported this to bank online, it's late in china right now and I will follow this issue tomorrow, if the bank tells me it charged me for this I will told you tomorrow and I hope you can fix it for me, thanks for your reply again.

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    lviggiani (Sketchfab Profile)

    Hi, I'm new to the site, so I apologize in advance if I ask stupid questions... But, why are many models not available for download or purchase? Does it depend on the owner or on my account? Thanks!

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    Dan (Sketchfab Profile)

    @Iviggiani No such thing as a stupid question :) You're right too, the decision to sell or offer a model for download is up to the creator themselves. But as a fan, you could always comment on the model page to ask the creator if they'd like to reconsider.

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    ashenbach (Sketchfab Profile)

    @dan - is there a way to DM an artist or creator here on sketchfab? I've left comments, but would like to also message someone directly. Thanks!

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    Dan (Sketchfab Profile)

    @ashenbach Yes! If a user has PRO (or above) membership, you can find a Contact button on their profile page. Otherwise, commenting on the model page is the next best thing.

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    ashenbach (Sketchfab Profile)

    @dan - gotcha. Thanks!

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    jwag1 (Sketchfab Profile)

    I can't open gltf files with any software I have (not Sketchup, Rhino, or iClone 3dxchange). Is there a way to convert it, or can sellers provide fbx/obj?

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    Tinks000 (Sketchfab Profile)

    Hi Dan, I have purchased a model but it doesn't seem to have a T-pose that i want to use in Mixamo, how can i get the model in T-pose ?

    thanks.

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    Leon.Lau (Sketchfab Profile)

    i find it pathetic that you allow users to advertise stuff they are never going to sell
    that's a lot like teasing, a form of HARASSMENT.

    so could you START UNLISTING THOSE MODELS that users are REFUSING TO SELL

    SO THAT I DONT SUE YOU,
    THANKS.

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    Leon.Lau (Sketchfab Profile)

    https://sketchfab.com/3d-models/night-hunter-saryn-skin-helmet-syandana-145cc273eef54eaa9d51bb45c517d7cc

    allowing guys to advertise this for the sake of their online EPEEN, has no value to any of us.

    SO GET THIS GUY TO figure out his PRICE, OR GET HIM THE FK OFF THE SITE.

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    Leon.Lau (Sketchfab Profile)

    ^ chinese say we are racist to them, treat them poorly.

    LOOK AT THE CRAP THEY PULL WITHOUT GOOD CAUSE.

    https://sketchfab.com/3d-models/night-hunter-saryn-skin-helmet-syandana-145cc273eef54eaa9d51bb45c517d7cc

    NO PRICE? NO PRESENCE OF THE USER PERIOD. JUST A KAWKSHOW DISTURBING THE COMMUNITY.

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    Leon.Lau (Sketchfab Profile)

    i call it cause for mental anguish and a heavy lawsuit ^^^^

    vvvvv

    NO PRICE, NO CONTACT, JUST ANOTHER GUY FLAUNTING.

    https://sketchfab.com/3d-models/night-hunter-saryn-skin-helmet-syandana-145cc273eef54eaa9d51bb45c517d7cc

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    Leon.Lau (Sketchfab Profile)

    with the way you guys operate:

    NO PRICE, NO CONTACT, NO NOTHING
    https://sketchfab.com/3d-models/night-hunter-saryn-skin-helmet-syandana-145cc273eef54eaa9d51bb45c517d7cc


    i suspect you'll be bankrupt before 2021.

    in fact, if this remains on the site, and isn't dealt with in some way or form.

    i guarantee you won't be around for next year. (GREENSPAN LITIGATION TEAM)

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    razvannrtr (Sketchfab Profile)

    hello

     

    I have been trying for hours to purchase an asset but I was not able to. I have no option to top up my paypal account so I linked several cards to the account, making the primary one by one and trying to buy the model.

    I also asked a friend to buy it for me, no success on that approach either.

     

    Please let me know ASAP how am I supposed to give you my money.

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    taylor.calderon (Sketchfab Profile)

    hi

     

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    taylor.calderon (Sketchfab Profile)

    hiiiiii

     

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    akjoler (Sketchfab Profile)

    Why should I use PayPal? I wanted to pay with a card (VISA), as I do in a thousand other places, but I am forcibly required to transfer data to some compromised service that asks for a million data including tax number or insurance policy that is not required by anyone else, and this violates the laws of my country - they collect user's data (not related to purchases) and store it in the United States, which is prohibited. I am happy to use your service and advertise it to my colleagues, but why not make a regular Visa or Mastercard? I'm sorry, but I have to give up shopping because of the imposition of PayPal service.

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