Changing your Account Email & Password

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93 comments

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    soup1996 (Sketchfab Profile)

    My Email always not receive the confirm mail...

    What's this problem?

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    Epifire (Sketchfab Profile)

    Yeah same I can't receive a confirmation email either. System issue I think, you're not alone.

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    DT7 (Sketchfab Profile)

    Confirm mail not work, why?

    Looked in spam-mail category - nope

    I created new other(second) e-mail... not helped.

    Open scetchfab in other browser... not helped.

     

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    Epifire (Sketchfab Profile)

    Yeah I just created a second email just now - nope

    I've read this elsewhere that other people are having issues. If we all start submitting help requests on the same issue it should be addressed and fixed in no time.

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    Jhoyman (Sketchfab Profile)

    Same here.  I'll request a help to get the ball rolling.  Thanks for confirming its not just me.  

     

    Jared

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    andrissilins (Sketchfab Profile)

    Same problem. Just registered yesterday, been trying to confirm for hundred times, still no email received. 

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    James (Sketchfab Profile)

    Hi everyone,

    I'm really sorry about that. We're experiencing some big issues with our email server. I just activated your accounts.

    James

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    davidnilsson (Sketchfab Profile)

    Hi

    im not reciving any confirmation mail either

     

    kind regards David Nilsson

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    James (Sketchfab Profile)

    Hi David,

    Just confirmed your account. Sorry about that.

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    pol16 (Sketchfab Profile)

    Hi, I'm not receiveng the confirmation email.

    Could you check please?

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    James (Sketchfab Profile)

    Hi @pol16

    It looks like your account has been activated successfully.

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    Gaurodan (Sketchfab Profile)

    It seems that I cannot confirm my email address as well.

    Please help.

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    James (Sketchfab Profile)

    @Gaurodan - Sorry about that! I just activated your account.

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    PavelSputnik (Sketchfab Profile)

    Same thing for me - no emails in my inbox. So I cannot confirm my email address.

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    James (Sketchfab Profile)

    @PavelSputnik  - just activated you, sorry!

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    Siarhei_Kishenia (Sketchfab Profile)

    guys pls activate mine as well,

    could not receive a confirmation e-mail.

    ty

     

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    James (Sketchfab Profile)

    @Siarhei_Kishenia Sorry about that! It's done.

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    kopknosich (Sketchfab Profile)

    Same here!

     

    ty

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    James (Sketchfab Profile)

    @kopknosich - Done!

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    usas0s (Sketchfab Profile)

    same prob.

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    James (Sketchfab Profile)

    @usas0s - Done.

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    CaptainIlima (Sketchfab Profile)

    I also have not received an email to verify my email address. 

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    James (Sketchfab Profile)

    @CaptainIlima - Sorry about that! I just confirmed it for you.

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    KAPOZ (Sketchfab Profile)

    I have same problem! Please check Mine! 

    I hope you fix the server as soon as possible

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    James (Sketchfab Profile)

    @KAPOZ - looks like there was a typo in your email ( "gamil.com" ) I fixed it and activated your account.

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    laurencewhite (Sketchfab Profile)

    I haven't received a confirmation email either, could activate my account please,

    thanks!

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    James (Sketchfab Profile)

    @laurencewhite Sorry about that, it's done!

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    andrewcothill (Sketchfab Profile)

    Could you please activate mine also?

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    James (Sketchfab Profile)

    @andrewcothill All set :)

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    yilifilm (Sketchfab Profile)

    Confirm mail not work, why?

    Looked in spam-mail category - nope

    I created new other(second) e-mail... not helped.

    Open scetchfab in other browser... not helped.

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