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Changing your Account Email & Password

Comments

93 comments

  • jenpengfa

    I don't receive a confirmation mail...

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  • James

    @Siarhei_Kishenia Sorry about that! It's done.

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  • Gaurodan

    It seems that I cannot confirm my email address as well.

    Please help.

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  • Kliefer

    I dont recive my activation email nor can I change my mail

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  • James

    @marceliadamczyk I just activated you, sorry about that!

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  • soup1996

    My Email always not receive the confirm mail...

    What's this problem?

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  • uhbgvfre

    I haven't received a confirmation email either, could activate my account please,

    thanks!

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  • James

    Hi there,

    I just sent you a support ticket with the password reset information.

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  • James

    @KAPOZ - looks like there was a typo in your email ( "gamil.com" ) I fixed it and activated your account.

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  • firemist

    One more user (me) not able to "confirm email". Can you help a guy out? Thanks.

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  • DT7

    Confirm mail not work, why?

    Looked in spam-mail category - nope

    I created new other(second) e-mail... not helped.

    Open scetchfab in other browser... not helped.

     

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  • James

    @laurencewhite Sorry about that, it's done!

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  • kopknosich

    Same here!

     

    ty

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  • usas0s

    same prob.

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  • James

    @GoldenAdrien I've made a support ticket for you so we can discuss password issues more privately.

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  • meirt

    I tried changing my email address and it didn't work

    It said -

     

     

    What should I do? Should I tell you the email I'm trying to put for my account? I tried like 5 times please help. It's kinda urgent.

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  • Epifire

    Yeah same I can't receive a confirmation email either. System issue I think, you're not alone.

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  • laurencewhite

    I haven't received a confirmation email either, could activate my account please,

    thanks!

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  • James

    @usas0s - Done.

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  • andrewcothill

    Could you please activate mine also?

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  • James

    Sorry about that, there's an issue with our email provider.

    Looks like your account has been activated now?

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  • STOP

    I'm also unable to receive confirmation emails.

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  • James

    @PavelSputnik  - just activated you, sorry!

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  • conva

    Hi, I'm not receiveng the confirmation email.

    Tried several times!

    Thanks a lot!

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  • James

    I just sent you a new password reset. Let me know if you didn't receive it!

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  • James

    Hi @pol16

    It looks like your account has been activated successfully.

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  • kan12370317

    Hello

    I have a same problem

    I haven't got a confirm mail yet.

    Please check it for me,

    Thanks

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  • James

    jenpengfa looks like you got it?

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  • James

    @uhbgvfre  Done!

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  • Demidel

    Hello,

    I have not received an email to verify my email address.

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