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Changing your Account Email & Password

Comments

93 comments

  • James

    Done!

    1
  • GoldenAdrien

    hey it is saying that my password must fit the required format even though it does and it won't let me confirm my email address.  Could you help me out?

    1
  • James

    @kopknosich - Done!

    0
  • mswr

    Tried two different emails but still haven't received a confirmation email, activate please :)

    0
  • KAPOZ

    I have same problem! Please check Mine! 

    I hope you fix the server as soon as possible

    0
  • James

    Done! Sorry about that.

    0
  • meirt

    It's really urgent

    0
  • James

    Done!

    0
  • James

    Hi everyone,

    I'm really sorry about that. We're experiencing some big issues with our email server. I just activated your accounts.

    James

    0
  • ftnara

    This e-mail hasn't been confirmed yet. Confirm this address.

    i already clicked "Confirm this address" button or link whatever.

    but i didnt get any E-mail from SKETCHFAB!!

    why why why?, i cant see anything! Spam nope too!

    0
  • yilifilm

    " This e-mail hasn't been confirmed yet. 

    Confirm this address."

    My Email always not receive the confirm mail...

     

    0
  • James

    Hi David,

    Just confirmed your account. Sorry about that.

    0
  • Siarhei_Kishenia

    guys pls activate mine as well,

    could not receive a confirmation e-mail.

    ty

     

    0
  • davidnilsson

    Hi

    im not reciving any confirmation mail either

     

    kind regards David Nilsson

    0
  • meirt

    I also tried opening in a new tab --- didn't work

    0
  • marceliadamczyk

    Yeah same I can't receive a confirmation email either.

    pls hepl :)

    0
  • James

    I just confirmed it for you!

    0
  • James

    Hi @ftnara - I'm very sorry about that! I just activated your account.

    0
  • Jhoyman

    Same here.  I'll request a help to get the ball rolling.  Thanks for confirming its not just me.  

     

    Jared

    0
  • James

    Sorry for the delay. You should have received an email. You can also go to you Username → My Activities in the top right menu of this page.

    0
  • firespury.foxdragon

    i requested the pasword reset at the [email removed] but didn't received anything, could you send me it manually?

    0
  • GoldenAdrien

    I am new here where would that be?

    0
  • James

    Hey,

    I just replied to your support request with a password reset link.

    0
  • NearSay

    I'm having the same issue where I am getting the emails but when I click the confirm link it just sends me to a page saying error O_o? help?

    0
  • James

    Hello,

    I just sent a password reset. Did you receive it this time?

     

    0
  • seeyin1989

    Hi. I want to unlock my Sketch account of ongseeyin@greateasternlife.com, not the account I using here. Can you help me for that?

    0
  • PatrickSheehan

    Hi there, I'm having the same problem. Any chance you can help me too?

    0
  • potatoofoblivion

    I'm also unable to receive confirmation emails. I had to make a second account because I forgot the password to my first one and of course couldn't verify it.

    0
  • James

    @potatoofoblivion Sorry about that! There was an issue with our email delivery. I just activated your account.

    If you need help with your other account password, let us know!

    0
  • James

    Hi Patrick, it's done, sorry!

    0

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