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Changing your Account Email & Password

Comments

93 comments

  • soup1996

    My Email always not receive the confirm mail...

    What's this problem?

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  • Epifire

    Yeah same I can't receive a confirmation email either. System issue I think, you're not alone.

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  • DT7

    Confirm mail not work, why?

    Looked in spam-mail category - nope

    I created new other(second) e-mail... not helped.

    Open scetchfab in other browser... not helped.

     

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  • Epifire

    Yeah I just created a second email just now - nope

    I've read this elsewhere that other people are having issues. If we all start submitting help requests on the same issue it should be addressed and fixed in no time.

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  • Jhoyman

    Same here.  I'll request a help to get the ball rolling.  Thanks for confirming its not just me.  

     

    Jared

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  • andrissilins

    Same problem. Just registered yesterday, been trying to confirm for hundred times, still no email received. 

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  • James

    Hi everyone,

    I'm really sorry about that. We're experiencing some big issues with our email server. I just activated your accounts.

    James

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  • davidnilsson

    Hi

    im not reciving any confirmation mail either

     

    kind regards David Nilsson

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  • James

    Hi David,

    Just confirmed your account. Sorry about that.

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  • pol16

    Hi, I'm not receiveng the confirmation email.

    Could you check please?

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  • James

    Hi @pol16

    It looks like your account has been activated successfully.

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  • Gaurodan

    It seems that I cannot confirm my email address as well.

    Please help.

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  • James

    @Gaurodan - Sorry about that! I just activated your account.

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  • PavelSputnik

    Same thing for me - no emails in my inbox. So I cannot confirm my email address.

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  • James

    @PavelSputnik  - just activated you, sorry!

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  • Siarhei_Kishenia

    guys pls activate mine as well,

    could not receive a confirmation e-mail.

    ty

     

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  • James

    @Siarhei_Kishenia Sorry about that! It's done.

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  • kopknosich

    Same here!

     

    ty

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  • James

    @kopknosich - Done!

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  • usas0s

    same prob.

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  • James

    @usas0s - Done.

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  • CaptainIlima

    I also have not received an email to verify my email address. 

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  • James

    @CaptainIlima - Sorry about that! I just confirmed it for you.

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  • KAPOZ

    I have same problem! Please check Mine! 

    I hope you fix the server as soon as possible

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  • James

    @KAPOZ - looks like there was a typo in your email ( "gamil.com" ) I fixed it and activated your account.

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  • laurencewhite

    I haven't received a confirmation email either, could activate my account please,

    thanks!

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  • James

    @laurencewhite Sorry about that, it's done!

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  • andrewcothill

    Could you please activate mine also?

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  • James

    @andrewcothill All set :)

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  • yilifilm

    Confirm mail not work, why?

    Looked in spam-mail category - nope

    I created new other(second) e-mail... not helped.

    Open scetchfab in other browser... not helped.

    0

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