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Uploading 3D Models

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161 comments

  • stroporez79

    How to load animation?

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  • omg3d

    stroporez79 I suppose you need to animate the 3d model in 3dmax or Maya in whatever you like and burn the keys when exporting to FBX

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  • footprintarchitects

    "Upload interrupted - Transfer Error" - I get this message trying to upload a model. It happens after the bar goes to 100%. I tried various networks, browsers and computers and get the same message. I even tried my 4G network from my iPad…still the same error. How should I proceed? The model is within the file size limits! I have an important deadline! I am uploading a single fbx file...

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  • James

    @encho - Sorry about that! This issue should be fixed now.

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  • hevakph

    I have a problem with my Blender upload. The ceiling bricks are stretched.

    how to fix it?

    you can Download Here

     

     

     

     

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  • James

    Hey there,

    Thanks for the report. I'm going to make a support ticket to better discuss this.

    I tried applying Scale / Rotation / Location transforms to all meshes, which solved the stretched issue, but now the roof's rotation is wrong...

    https://sketchfab.com/3d-models/blender-well-apply-transforms-5b2aa5a94461458c88bc64d5029612a1

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  • hevakph

    I fix It.I Use Lattice in my work .Now delete it and its work

    Here ==== >   LowPoly Well

     

     

     

     

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  • James

    Ah great! I didn't catch the Lattice - indeed we don't support that.

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  • Amb1tious

    when i try packing external data it says that the path to "file name" was not found, so my models with a downloaded texture appear white. oh and also, if when i upload the model screen is just completely white should i just wait? and one last question why is my lighting not seen when i upload the file?

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  • James

    Hmm. Can you share a link? Have you tried uploading the model file and texture file(s) together?

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  • salex

    Two, three days ago, I reported a "error message" when uploading to the store! It will not save files at all! The model is within the file size limits!  In the meantime, I somehow managed to save the model and publish it in the store, but I can't upload any additional files for that model at all? Upload stuck at 97-98%! Won't update or save the files. The problem seems to be only up to this model, since I tried on another, older model and everything works! Maybe I should try to upload the whole model again and delete this old one? But what about credits then?

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  • James

    Hi there,

    It sounds like a network error. We're looking into it. In the meantime, could you let me know if trying a different web browser works?

    Also, how are you uploading. Did you open the Upload popup, or are you dragging and dropping directly on the site?

     

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  • salex

    Hi James! I don't have problem with dragging and dropping,just with some wird error on uploading additional files to the model in store!  I tried to test with smaller file and everything works. Then I tried again with the main file where the textures are but I had to convert textures to jpg to reduce the file size and it worked, although I still don't understand what the problem is? The file size never exceeded the limits!

     

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  • James

    Thanks for clarifying! So it's just the "additional files" part, hmm. I don't think it's necessarily about the file size in terms of the 1GB limit. It really sounds like a browser or network hiccup - although a larger file would make that worse.

    If the upload fails consistently in one browser and not another, that would be really helpful in debugging. We've had a few reports like this, but I have never been able to reproduce the problem on my end.

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  • salex

    That's because it's not a constant problem! Admittedly, something like this hasn't happened to me in a long time, but this object was much larger, not in terms of polygons but textures that are 4k. Next time, if something like that happens, I'll try it from another browser

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  • 15221433213

    免费用户是无法上传zip压缩包吗?一次只能渲染或导入一个模型吗?可以制作视频吗?

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  • jemmerich27

    How do I upload multiple animations?  Mine has the default static pose, and then one called "Cinema 4d - Main".  How do I populate the animation list with other configurations?

     

    Thanks.

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  • James

    jemmerich27 I believe that using C4D's "Takes" system to define different animations should properly export multiple animations to FBX.

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  • 3DVampiral

    Hello,
    I was asking how can I upload a collection for example a scene with 5 cars.Do I have to combine them in one Obj or fbx how I will input the textures for the each car

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  • Edwin.Del.Valle.Sotomayor

    Where is the upload button on the mobile version of the sketchfab website?

    I was able to do my first upload just fine from the Models page but then that space has been occupied by my first upload that I made. Now I can’t find an option to upload anywhere. And if I request the desktop site from my phone it just reloads the same page in mobile form.

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  • James

    Hi Edwin,

    The mobile version of the website is not really designed for uploading. However, you can go to https://sketchfab.com/upload and you should be able to do it.

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  • 68522

    cool

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  • w.shin

    I have to check if everything is alright however unable to view the display / preview of the model before publishing. I have enable the Override software rendering list in my Google Chrome setting and relaunch but still doesn't work. How could I solve this?

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  • James

    Hi w.shin - I'm sorry you're having trouble. I'm not sure I understand the issue, but I'm going to create a help ticket for you so we can figure it out.

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  • Ark_9
    Hello. I paid for a month's subscription and downloaded two out of ten models. I canceled a subscription to a plus account and my access to my models was denied. This is the second time I have to write to the support service for help. It is difficult to study the platform when access to paid models is closed.
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  • James

    Hello,

    Some of your models have been disabled because they are over 50MB, for example: https://sketchfab.com/3d-models/4b39ddcbbdcf4f5e9d2fab5dc2828b45/properties

    https://help.sketchfab.com/hc/en-us/articles/360016172711-Disabled-Models

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  • Ark_9

    I paid for a plus account for 1 month, uploaded this model and another one. Both models were turned off for me. Under the terms of a plus account, I can upload 10 models of 100 MB each. What is the reason for disabling models and how can I fix it?

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  • James

    Two of your models were disabled when you downgraded to the free account because they are using Plus features.

    https://sketchfab.com/3d-models/4b39ddcbbdcf4f5e9d2fab5dc2828b45/properties

    More than 50MB.

    We also support uploading compressed ZIP / RAR / 7z files, which can save a lot of space, depending on your model file format. But in this case, your FBX is still over 50MB even after compression.

    https://sketchfab.com/3d-models/82cb8c960a5445cfbc3a3b30fbea9535/properties

    More than 5 annotations. You can remove some annotations, or upgrade to Plus.

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  • arrea

    So I made a 3d Scene that also includes a free downloaded Model from Sketchfab.
    When I now upload my 3D Scene, where put I the credits to the free Sketchfab model. In the Comments ?
    Ot how should I handle this ? Thanks in advance, great Support here anyhow! 

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  • James

    Hi arrea - You can copy and paste the credits of the free model you used into your model's description.

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