Uploading 3D Models

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    James (Sketchfab Profile)

    Ok, the model might be too complicated, can you please share the link?

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    James (Sketchfab Profile)

    @isbadan - Sorry for the long silence. You're right, it's related to the Python scripts. For security reasons, we cannot automatically run additional scripts, like the Rigify stuff.

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    sms3d (Sketchfab Profile)

    Hi,

    We've been trying to upload a 3D Max .FBX model for the past few days to no avail. Here are some points in relation to our issue and what we have already tried to resolve:

    - Attempted to upload 35MB model file - upload failed with no error code provided "unknown error"
    - Compressed model in 3D Max to 16MB file size - same issue occurred
    - Reduced polygons as much as possible - same issue

    Our designer is now attempting to remove detail in the model (nuts and bolts etc.) but this is unacceptable to us as it's the realistic nature of the model which provides value to our end client.

    Please help!!

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    park907 (Sketchfab Profile)

    Hi James!



    I use 3Ds Max + Corona and I try to unload model following by your instructions. It is my test and very simple
    model, only walls and floor. After unloading I see only color, without textures. Do I understand correct that I should upload textures additionally?

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    James (Sketchfab Profile)

    @isbadan Can you post the model URL?

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    skarn (Sketchfab Profile)

    @James - Thank you, James. It worked!

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    Perry82 (Sketchfab Profile)

    and is there any way to reduce it? Thanks

     

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    Perry82 (Sketchfab Profile)

    I understand But when you wrote 500 MB, it should not have an impact. Then is this shameful advertisement?

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    caterpillarcare (Sketchfab Profile)

    James,

    Can you contact me privately?  I received an emailed copy of your responses, but it is from a no reply account.  I would like to find out more about the 100 material restriction and my PRO account.  

    Thank you

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    James (Sketchfab Profile)

    @wkblack it's not possible with a file, but you can use the Data API to upload models with metadata:

    https://sketchfab.com/developers

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    James (Sketchfab Profile)

    Hmm ok, you will probably need to export a different format or convert it in other software.

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    hugoboss (Sketchfab Profile)

    ya no problem delete that post... that was the full log though. ill send it to ya too.

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    Stephan64 (Sketchfab Profile)

    nevermind, I need help with the animation. I'm stuck on trying to get an animation for my character. 

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    James (Sketchfab Profile)

    Hi,

    That link does not work :(

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    jou (Sketchfab Profile)

    James, thanks for the quick reply. I did check to ensure that I did't have the "private" box checked. The password is for for uploading to the account, correct? I did put my password there. I also re-copied& pasted the API key just to be sure.

    I am on Mac OS, I also turned off firewall to see it makes any difference. but so far, no luck.

    The work-around for now is exporting the model as obj, then upload the texture separately. It works, but not as convenient as the Modo exporter...one magic click!

    While I am at it, James, do you know if there's a way to duplicate my models. I really love the re-upload feature and I have a few models that shared the same assets. Since I already applied the texture/light eat. to one of themodel, it would be great if I could swap out the mesh and have the same setting applied the the new one by duplicating and re-uploading the mesh.

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    Reiver3D (Sketchfab Profile)

    Hi James,

    Had partial success using exporter from Unity to Sketchfab for one of our large photoscanned models... 

    Basic workflow: Reality Capture > Retopo to lowpoly > Reality Capture reproject UVs > photoedit UV > export png (& jpg) > import all to Unity & looks great with edited textures at 8k resolution on mesh ....

    Using Sketchfab exporter, I can upload the model/mesh but it doesn't upload the texture automatically and I can't get the manual import right ... 

    Any ideas what I'm doing wrong? if you can access, the last upload is sitting unpublished on our account....

     

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    James (Sketchfab Profile)

    Hello!

    Have you tried the 3ds Max Exporter plugin? It should be able to bake your materials into textures and upload automatically:

    https://sketchfab.com/exporters/3dsmax

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    amit3d (Sketchfab Profile)

    Hi,

      I am not able to upload my models on your site. I get an UPLOAD ERROR. My net connection is working fine & model size is under 30MB.

    Still no solution. The .zip is structured as mentioned on your website. Is there any server issue on sketchFab. Amazing thing was same

    model could be uploaded using Photoscan software. But i need to upload directly on sketchfab without using any other utility. PLZ HELP

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    Perry82 (Sketchfab Profile)

    I tried it, but it is not possible, it has 420MB. If you have any advice, please. I deleted the texture.

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    James (Sketchfab Profile)

    @wkblack It only works with OBJ files, but if you include an empty file called "sketchfab.zbrush", we will concatenate all the OBJs into once scene. If you want to control materials individually, make sure to include all the MTL files too!

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    James (Sketchfab Profile)

    Ah great! I didn't catch the Lattice - indeed we don't support that.

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    James (Sketchfab Profile)

    @mikefilmguy - Hi Michael! If you use the "Re-Upload" feature, the URL will stay the same, so your links will still work. More details here:

    https://help.sketchfab.com/hc/en-us/articles/203064088-Re-upload-a-Model

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    James (Sketchfab Profile)

    @amit3d Can you send me a link to one of the failed uploads or the original file(s)? ( support@sketchfab.com )

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    jou (Sketchfab Profile)

    James, I figured it out. It is the password!. I have to leave it blank. I thought it was require to log into my account through the exporter, but looks like the password is just for the private model.

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    Perry82 (Sketchfab Profile)

    Hello
    I do not speak English. I'm sorry for mistakes.
    I have a question, how long will it load 500MB?
    I'm recording the 13 hours 420 mb model and nothing.
    I am active PRO.
    Thanks.

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    Stephan64 (Sketchfab Profile)

    I'm having trouble trying to put a model together with the Original and the GLTF, I downloaded both of them and they're not being put together. How can I do it? Help me..

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    wkblack (Sketchfab Profile)

    Is it possible to combine multiple uploads together?
    Or can I upload multiple (say .obj) files in one go and have them join together into the same model? 
    I have a few layers I want to merge with varying transparencies. 

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    omg3d (Sketchfab Profile)

    if the Speed of the Internet is low, for example, as I have 2m / bit, the download is interrupted, and I have to load textures of 4k size separately, which is dont convenient, if you made the timing of the delay a little more, then probably the error would have disappeared

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    James (Sketchfab Profile)

    @frekky12 - Great! You should be able to upload multiple textures simultaneously (just ctrl-click / shift-click to select them all), but you'll still have to apply them to the material slots one by one.

    And yes, PSD should work when included in the upload, but not through the material editor dialog. Sorry for all the work arounds, but I'm glad you were able to squeeze into the file size limit!

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