API Token

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9 comments

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    shanylazar

    Hi

    Is there a way to get a new token?
    I need to dissable the existing one due to a security issue in my company.

    Thanks.

  • Avatar
    James

    @shanylazar - Yep we'll reset it for you ASAP. I'll follow up to your email when it's done.

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    shanylazar

    That was quick!

    Thanks!

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    ThePhard

    Having a bit of trouble connecting to the Trnio app on my iphone 6. I have located my API token on Sketchfab but it constantly says "Error with token. Unable to verify Sketchfab token is correct." I have also tried emailing myself a token but it has never shown up.

  • Avatar
    James

    @ThePhard - I also responded to your email. I wasn't able to reproduce this issue in Trnio. Have you contacted the Trnio team about it?

  • Avatar
    atleee

    Hi

     

    I am getting this message when trying to export from inventor: 

    "Unable to publish the model Please check your api token"

    My api token is brand new as I have just registered the account half an hour ago. 

     

     

  • Avatar
    James

    Hi,

    Is the model really complex? If you export it manually in DWF format, is it larger than 50MB?

  • Avatar
    atleee

    Thank you for your reply. I tested now with a simple box and it worked. But then I tried again with "Make this model private" checked, and the error came back, so I guess that's the issue.

  • Avatar
    James

    Ah I see. A Pro account or above is required to make models private: https://sketchfab.com/plans

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