Finding your API Token

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    shanylazar (Sketchfab Profile)

    Hi

    Is there a way to get a new token?
    I need to dissable the existing one due to a security issue in my company.

    Thanks.

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    James (Sketchfab Profile)

    @shanylazar - Yep we'll reset it for you ASAP. I'll follow up to your email when it's done.

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    shanylazar (Sketchfab Profile)

    That was quick!

    Thanks!

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    ThePhard (Sketchfab Profile)

    Having a bit of trouble connecting to the Trnio app on my iphone 6. I have located my API token on Sketchfab but it constantly says "Error with token. Unable to verify Sketchfab token is correct." I have also tried emailing myself a token but it has never shown up.

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    James (Sketchfab Profile)

    @ThePhard - I also responded to your email. I wasn't able to reproduce this issue in Trnio. Have you contacted the Trnio team about it?

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    atleee (Sketchfab Profile)

    Hi

     

    I am getting this message when trying to export from inventor: 

    "Unable to publish the model Please check your api token"

    My api token is brand new as I have just registered the account half an hour ago. 

     

     

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    James (Sketchfab Profile)

    Hi,

    Is the model really complex? If you export it manually in DWF format, is it larger than 50MB?

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    atleee (Sketchfab Profile)

    Thank you for your reply. I tested now with a simple box and it worked. But then I tried again with "Make this model private" checked, and the error came back, so I guess that's the issue.

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    James (Sketchfab Profile)

    Ah I see. A Pro account or above is required to make models private: https://sketchfab.com/plans

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    tester3 (Sketchfab Profile)

    I have no API in the API box in my settings. Where is it??

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    James (Sketchfab Profile)

    Sorry about that, it should be fixed now!

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    tester3 (Sketchfab Profile)

    It is, thank you!

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    fruitvegans (Sketchfab Profile)

    Hi. I have no level "token" Where is it?

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    James (Sketchfab Profile)

    fruitvegans The 3ds Max Exporter plugin does not require your API Token. Instead, you sign in using your email address and password in the "Authorize" section.

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    fruitvegans (Sketchfab Profile)

    It's do not help.

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    James (Sketchfab Profile)

    Hmm. And you're sure the same password works on the website?

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    fruitvegans (Sketchfab Profile)

    Yes I'm sure. Can u help me?

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    James (Sketchfab Profile)

    Sorry, I don't really know what could be causing that :(

    Can you try changing your password? https://sketchfab.com/settings/password

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    fruitvegans (Sketchfab Profile)

    Hi. I changing my password. It's ok?

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    testzep (Sketchfab Profile)

    Hi There James,  i'm pretty new over this but im a software developer i know how it works OAuth2, and how to login, but everytime i try to login i only receive one response 

    "error": unsupported_grant_type

    could you please tell me why is this? i have registered my app but seems like no one answer, and im still trying to. login, im using the Grant Type: username/password, since im only using it over an iOS Application.

    is there anything else that ineed to be aware of, am i doing something wrong?.

    Thank you James.

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