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    jkaspar (Sketchfab Profile)

    Hi,
    in less than a week my pro subscription will end and I have a lot of private models. Will these stay private and will I be able to still access and/or change them?

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    James (Sketchfab Profile)

    Hi,

    At the moment, nothing will happen. However, in the future we will likely "deactivate" models that use Pro features (i.e. private) on Free accounts until you re-upgrade or remove the Pro features.

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    samure (Sketchfab Profile)

    Hi, I invited my friend Rayu.Artist but we did not recieve an upgrade to our accounts! help please.

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    James (Sketchfab Profile)

    @samure Sorry about that. I just upgraded you both.

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    sater118 (Sketchfab Profile)

    Hi

    I just invited a friend but neither of us got PRO account.
    This is her account:
    https://sketchfab.com/Fujima444

    Please help me,Thanks!

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    James (Sketchfab Profile)

    Hi,

    I just upgraded you both!

    Cheers,
    James

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    jamil (Sketchfab Profile)

    Hi James 

    Hi,

    I invited a friend, but neither him or me did receive PRO accounts. Is getting PRO by inviting not a thing anymore or does it take a while?

    his name is janin001, all my best and "bravo" for your work at sketchfab

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    James (Sketchfab Profile)

    Sorry about that. I just upgraded you both.

    Thanks for the kind words :)

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    vesqardo (Sketchfab Profile)

    Hi

    I just invited a friend but neither of us got PRO account. 
    This is her account: 
    https://sketchfab.com/yagmurboran

    Please help me,Thanks!

     
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    James (Sketchfab Profile)

    Hi vesqardo,

    It looks like she hadn't confirmed her email address. I just confirmed it for her and upgraded the accounts.

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    keppo (Sketchfab Profile)

    Just invited my friend, he confirmed the email but we didnt get PRO plans? any idea

    Thanks

     

    Edit: "Just tested partner perks too, uploaded my model from 3D-Coat but didnt get PRO"

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    James (Sketchfab Profile)

    @keppo - what's your friend's username?

    It doesn't look like you uploaded using the 3D-Coat plugin ( https://sketchfab.com/exporters/ ). All the models on your account were uploaded through the website. Unless you deleted it?

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    keppo (Sketchfab Profile)

    @James his username is k1946.

    Yes, I deleted it bc I thought it was an automated process and I was doing something wrong...

    Thanks

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    James (Sketchfab Profile)

    Hmm it should have been. Anyway, I upgraded your account, enjoy!

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    rumeliotis (Sketchfab Profile)

    hi i invite a friend and he accepted and created an account. his email is johnroll54321@gmail.com. i dnt see my pro account. my email is johnnyrumeliotis@gmail.com

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    rumeliotis (Sketchfab Profile)

    his username is johnroll. sorry for second message

     

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    James (Sketchfab Profile)

    Hello, looks like you've been upgraded now?

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    ozgurkeysan (Sketchfab Profile)

    hi. We do not use PayPal anymore in our country. Can you tell us a solution that I can pay directly to you via credit card?

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    James (Sketchfab Profile)

    @ozgurkeysan we're looking into other solutions, but we cannot yet accept credit cards.

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    mateusz_s (Sketchfab Profile)

    Hi,
    I invited this person who confirmed the email, but I did’n get the PRO account.
    https://sketchfab.com/ryszardlipiec

    Can you help me with this?

     

    Also, I tried to buy a PRO plan and pay by PayPal but it wants me to add a credit card to my PP, I don't want to link my CC because I have some funds on PP account and I want to use it. Probably this is because auto-renewal plan, I would like to pay for a single year but PP won't let me..

     

    Thanks in advance.

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  • Avatar
    James (Sketchfab Profile)

    Hi,

    That person needs to confirm their email address from the email they received after signing up for the invite to count.

    We're looking into adding more payment options for paid plans!

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    russellshortSPARK (Sketchfab Profile)

    Hi Guys, I want to upgrade to Pro account. With a Credit Card.  don't want to make a PayPal Account. Is there another way I can pay? 

     

     

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    James (Sketchfab Profile)

    Not yet, but we plan to add them soon!

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    vesqardo (Sketchfab Profile)

    hello

    I invited friends 

    Could you check our accounts? Thank you.

    my username : vesqardo
    friend username : yagmurboran521

     

    thx

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    James (Sketchfab Profile)

    I checked, thanks.

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    shipyship (Sketchfab Profile)

    can i invite friends for pro?

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    James (Sketchfab Profile)

    @shipyship We are currently re-working our referral program, and we may offer something similar again in the future.

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    captate (Sketchfab Profile)

    incredible that a company would use pay pal in 2019, I imagine just this would turn off over 20-50% of people, I have to give my date of birth to make a payment, would make you wonder...

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    James (Sketchfab Profile)

    @captate Thanks for the feedback. We are actively planning a new payment system for plans.

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    DanielBoblet (Sketchfab Profile)

    How can I invite a friend to subscribe at sketchfab?

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