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    meirt (Sketchfab Profile)

    Is it still a thing that you can refer 5 friends or something to get a pro membership? I heard about it but I can't find anything about it.

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    James (Sketchfab Profile)

    Hi there,

    We've discontinued the friend referral program for the time being. We may bring it back in one form or another in the future.

     

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    meirt (Sketchfab Profile)

    James Thank you

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    samuel.cheung.mba (Sketchfab Profile)

    I can't cancel my Pro subscription by following your instruction, I didn't see anything in Paypal nnor sketchfab account to cancel the auto pre-approved payment, WHY?

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    James (Sketchfab Profile)

    Hello, looks like this was resolved samuel.cheung.mba ?

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    fluxryan (Sketchfab Profile)

    I upgraded to Pro yesterday because I need to be able to embed models with transparent backgrounds.  Maybe I'm wrong about this, but the embed window still doesn't not allow me to shut off backgrounds.  What do I do?

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    James (Sketchfab Profile)

    Hello,

    What model are you trying to embed? I don't see any on your account.

    The embed options depend on the owner of the model, not the person trying to embed it.

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    maksimnekrasovv (Sketchfab Profile)

    I uploaded a model using 3d-coat how do I get a month PRO?

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    James (Sketchfab Profile)

    You used the built-in upload feature? It should have worked automatically, but it looks like 3d-coat is not sending us the data we need to detect it. Anyway, I just upgraded you.

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