To display 3D content in real-time we use WebGL, which is a standard in most modern browsers.

You can check if your browser is compatible on

For more technical details about WebGL on your machine, see


  • Mozilla Firefox
  • Google Chrome
  • Opera
  • Safari (must enable manually in 7.1.3 [OS X 10.9] and earlier)
    • Go to Safari → Preferences → Advanced and check Show Develop menu in menu bar.
    • Go to Develop → Enable WebGL.
  • Internet Explorer, 11+


  • Android 4.0 with Firefox beta and Google Chrome
  • iOS 8
  • Blackberry browser


On older browsers or devices with WebGL disabled, models are displayed with an image-based fallback that gives a 360° turntable view of the model.

If you run into problems, make sure your graphics driver and browser are up-to-date. If that doesn’t help, try one of the other browsers listed above. is a good place to start troubleshooting.

Safari Cookies

Safari's default handling of cookies from iframes can have undesirable effects on embedded models. If you experience issues entering a private model's password, liking a model, or downloading a model from inside an embed, check your Safari preferences:

Safari cookie settings

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    i was just checkin the models with 3d camera orbit and boom it stopped workin. i was even tested the compatibility and it was totally compatible and this site being a idiot it says i dont have the compatibility

  • Avatar

    @henderson.bredley - I'm sorry to hear that. Is this happening on all models? Different browsers? Can you please post a screenshot of this report?