Compatibility

    WebGL

    To display 3D content in real-time we use WebGL, which is a standard in most modern browsers.

    You can check if your browser is compatible on http://get.webgl.org/

    For more technical details about WebGL on your machine, see http://webglreport.com/

    Desktop

    • Mozilla Firefox
    • Google Chrome
    • Opera
    • Safari (must enable manually in 7.1.3 [OS X 10.9] and earlier)
      • Go to Safari → Preferences → Advanced and check Show Develop menu in menu bar.
      • Go to Develop → Enable WebGL.
    • Internet Explorer, 11+

    Mobile

    • Android 4.0 with Firefox beta and Google Chrome
    • iOS 8
    • Blackberry browser

    Troubleshooting

    On older browsers or devices with WebGL disabled, models are displayed with an image-based fallback that gives a 360° turntable view of the model.

    If you run into problems, make sure your graphics driver and browser are up-to-date. If that doesn’t help, try one of the other browsers listed above. http://get.webgl.org/ is a good place to start troubleshooting.

    Sometimes, your browser may disable WebGL based on your GPU. If you are using a compatible browser, but you see an incompatible warning or the viewer performs very badly, try forcing the browser to use your GPU:

    Safari Cookies

    Safari's default handling of cookies from iframes can have undesirable effects on embedded models. If you experience issues entering a private model's password, liking a model, or downloading a model from inside an embed, check your Safari preferences:

    Safari cookie settings

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    Comments

    • Avatar
      espiongerbil

      A-ha, yes! It works in Internet Explorer. Sorry, I managed to get distracted yesterday and forgot to try it. It'd be nice if it worked in Chrome, but this works so that's good enough for now. Thanks!

    • Avatar
      James

      Hmm, maybe it will be fixed in the next version of Chrome :\