Re-upload a Model

You can re-upload a model from Settings → Re-upload. It will replace the old model with a new upload, but maintain the same URL, likes, settings, etc.

If processing fails, we will revert to the previous version.

Sketchfab 3d model re-upload

What's preserved during re-upload?

*Be sure to check your camera position and annotations after re-upload - we assume a consistent model orientation and scale.
**Material definitions are compared (based on name) before and after re-upload. If the material name is the same, we keep edits that have been made in 3D Settings. Materials are updated per channel, i.e. uploading a new Diffuse color will not change any other settings for that material. We keep old textures if the new upload does not include new versions. We replace textures if the new version has a texture with the same name. SSS / Translucency and Displacement settings are always preserved because no format currently supports those channels in our processing pipeline.

Otherwise, the re-upload process is the same as the upload process.

Have more questions? Submit a request

Comments

  • Avatar
    tausend

    I wonder why reuploading a model removes all the previous textures?

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    James

    @tausend - getting material settings that you changed after uploading to persist on reupload would be tricky, because the model is completely reprocessed.

    However, textures should be automatically applied if they are linked correctly and included in the upload. You're using FBX?

  • Avatar
    arifcreations

    my UV2 ( second uv channel ) is gone after reupload :. tried so many times, still cant get UV2 re appear. despite the original fbx have it.

  • Avatar
    James

    @arifcreations - Can you please send me a sample FBX file so we can take a closer look? support@sketchfab.com

    Thanks!

  • Avatar
    arifcreations

    @james, it worked now. , more like FBX problem than sketchfab.
    now I know how to test it in 3dsmax, before submitting it ( the UV2 map i applied reverted to uv 1 :( ) , so I have to merge it to new polycube, to reset its vertex order. very tricky. but it works.

  • Avatar
    James

    @arifcreations - Cool, thanks for letting me know!

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    pauldaviesart

    when i try to reupload my edited model, it uploads but when it gets to 100% it says i don't have permission to reupload my own model.

    ...ummm...help?

  • Avatar
    James

    Yep, we have a fix coming soon. Sorry about that!

  • Avatar
    degit22

    After re-upload, the origin point is straying.
    If upload the new model is still good, but I want to the old address.

  • Avatar
    James

    @degit22 - If you double-click the background it will reset the origin point. Then you can just Save View.

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    degit22

    @James Thank you.

  • Avatar
    stickypig

    I re-uploaded my model today and it got rid of all of my textures. I had to re-apply 30 textures. So frustrating. Nothing changed about the model's uv map, texture names, or uv names. The re-upload feature doesn't seem to serve any purpose if it's the same as just uploading a new model anyway. Can anyone help? Thanks!

  • Avatar
    James

    @stickypig - Looks like you used the built-in Substance publisher originally (it uses Collada/.dae) format, and manually re-uploaded an FBX?

    Our re-upload material matching is based on material names. We took a look and we think there may be an issue because the format changed - we're investigating and I'll get back to you!

  • Avatar
    James

    @stickypig - Ok, so here's the issue: 

    You first uploaded the Substance model with all textures. Then, you uploaded a "naked" updated geometry. So when we compare, we compare a material having a texture with a one having only colors.

    We're looking into a fix that would keep the textures in this situation.

  • Avatar
    dustin.tinkler

    Is there a way to re upload via the painter export?

  • Avatar
    James

    @dustin.tinkler - Not at the moment, but this is something I want to push for in every exporter in the future.

  • Avatar
    dtinkler

    I figured out a workaround. Just export a test model from painter. That will create a model.zip file that can then be re-uploaded via sketchfab.

  • Avatar
    danielcane

    Hi,

    I used the Solidworks uploader plug-in to upload the original. Is there a preferred file format for re-upload please?

  • Avatar
    James

    @danielcane the SolidWorks plug-in uses DWF.

  • Avatar
    danielcane

    Hi James,

    The only option I can see is 'Publish to Sketchfab'

    Can the plug-in save / export to DWF so I can then re-upload in the web browser via Sketchfab > Settings > Re-upload?

  • Avatar
    James

    Hmm, I thought SolidWorks could natively Save As DWF? If not, you could Publish to Sketchfab as a new upload, download it from Sketchfab, delete it, and re-upload over the old one? Sorry that's a bit tedious, but I don't have a better solution right now.

  • Avatar
    danielcane

    No apologies, that's a brilliant idea!! Thanks a lot!!

  • Avatar
    maritimearchaeologytrust

    @james

    Hi James,

    We have been reprocessing a lot of our models with some new software which has brought lots of improvements. I can upload these as new models without issues, but we'd like to preserve our views and likes on them. Unfortunately re-upload seems to be failing but doesn't appear to give error messages. Any advice appreciated.

     

  • Avatar
    James

    @maritimearchaeologytrust - If processing the new version fails for some reason, we should fall back to the previous version. Is this what you're seeing?

  • Avatar
    maritimearchaeologytrust

    @james Yes, processing completes but then model version is unchanged. I'm not seeing an error, just no new model.

  • Avatar
    James

    @maritimearchaeologytrust - Thanks. can you give me an example model URL so we can check the logs?

  • Avatar
  • Avatar
    James

    @maritimearchaeologytrust - Perfect, thanks! That's very strange as the new versions you uploaded are clearly processable. We're investigating! We are also working on giving better feedback during re-uploads, in case the new version fails.

  • Avatar
    maritimearchaeologytrust

    @james OK, will await your update when you've got to the bottom of it. Thanks for the lightning responses!

  • Avatar
    aplus

    Hi James.

    I have some problem with re-uploading.

    It is posible to preserve transparency value and which material is set as single sided? (I'm using FBX 2016 with 3ds max). And I't could be perfect for me if it will preserve ambiet oclusion map (which I have to load separatly).