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Reuploading a Model

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54 comments

  • degit22

    After re-upload, the origin point is straying.
    If upload the new model is still good, but I want to the old address.

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  • James

    @maritimearchaeologytrust - Perfect, thanks! That's very strange as the new versions you uploaded are clearly processable. We're investigating! We are also working on giving better feedback during re-uploads, in case the new version fails.

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  • arifcreations

    @james, it worked now. , more like FBX problem than sketchfab.
    now I know how to test it in 3dsmax, before submitting it ( the UV2 map i applied reverted to uv 1 :( ) , so I have to merge it to new polycube, to reset its vertex order. very tricky. but it works.

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  • Noss

    Ok yes, thank you. I will mention it in the comments of the model for now so that the buyers are not lost.

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  • Noss

    Thanks for your answer. I wasn't aware of the latency, the files seems to have been updated but there is an issue. The new .zip file is nested in the downloadable .zip file where it seems to have replaced the old .blend file.

    The downloadable .zip files contains this:
    /source
        old_blendfilename.zip
    /textures
        old_texture-file.png

    The nested .zip file when unpacked contains this:
    new_blend-filename.blend
    /textures
        new_texture-file.png

    So the new file matching the one i uploaded is there, but nested inside the old package file.

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  • James

    Thanks for your understanding, hopefully we can get that fixed in the future!

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  • James

    @stickypig - Looks like you used the built-in Substance publisher originally (it uses Collada/.dae) format, and manually re-uploaded an FBX?

    Our re-upload material matching is based on material names. We took a look and we think there may be an issue because the format changed - we're investigating and I'll get back to you!

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  • James

    @arifcreations - Cool, thanks for letting me know!

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  • James

    @arifcreations - Can you please send me a sample FBX file so we can take a closer look? support@sketchfab.com

    Thanks!

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  • danielcane

    No apologies, that's a brilliant idea!! Thanks a lot!!

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  • jlottrenderinghouse

    Hello! I was wondering why after I optimized my textures for my model, after reuploading to the same scene the model information does not update? Specifically the size and poly count? 

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  • Theon

    I almost always have to re-apply most, if not all of my textures and material settings when I re-upload. This very frustrating. I have like 9 materials which I've spent hours adjusting, and then I find a tiny weight painting error, and if I fix that error and reupload everything without any additional changes, it all breaks and I have to start over with the materials from scratch. Is it supposed to be this way, or am I doing something wrong?
    Also, is it possible to only re-upload the mesh, and not all the unchanged textures? I've tried before, but all my textures were simply removed if I didn't include them in the second upload.

    Thank you for your time

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  • James

    @jlottrenderinghouse Cool, thanks for letting me know!

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  • James

    Hi there! Hmm that sounds weird, can you share the model link so we can take a look?

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  • James

    @degit22 - If you double-click the background it will reset the origin point. Then you can just Save View.

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  • SubmarineChannel

    My audio has disappeared after re-uploading. Shouldn't that be preserved as well?

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  • maritimearchaeologytrust

    @james OK, will await your update when you've got to the bottom of it. Thanks for the lightning responses!

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  • filibis

    Hi @james , is there any progress about the re-upload feature via plugins (Blender for example)? (Same question asked by @julzdesigns a year ago)

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  • James

    Thanks Theon! We're taking a look.

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  • James

    @dustin.tinkler - Not at the moment, but this is something I want to push for in every exporter in the future.

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  • James

    @danielcane the SolidWorks plug-in uses DWF.

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  • maritimearchaeologytrust

    @james Yes, processing completes but then model version is unchanged. I'm not seeing an error, just no new model.

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  • jlottrenderinghouse

    @james 
    After clearing the cache and reuploading for an additional time, I was able to have the poly count updated again! Though looking forward when you get the model size problem fixed. Thanks for your input!

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  • James

    I reproduced the model size problem (we'll ge that fixed), but my poly count was updated correctly :\

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