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    khaledmahmud (Sketchfab Profile)

    Sketchfab is an incredible website. Thanks to the developer. Btw, why my thumbnail is not showing the screenshot on other website like Facebook.

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    James (Sketchfab Profile)

    @khaledmahmud - Thanks! It might be a cache issue on Facebook's end. Have you tried this? https://help.sketchfab.com/hc/en-us/articles/205642585-Facebook#cache

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    craftworkmobile (Sketchfab Profile)

    Guys, is it possible to see unity3d particles effects linked to 3d model in Sketchfab?

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    James (Sketchfab Profile)

    @craftworkmobile - We don't support particle effects yet, but some kind of animated point cloud might be possible. There is some discussion here: https://forum.sketchfab.com/t/point-cloud-animation/5764

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    rodolforubens (Sketchfab Profile)

    Hi, it would be awesome if we could save scene settings presets to reuse in other models!

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    James (Sketchfab Profile)

    @rodolforubens - That's something we want to implement in the future! I'll add your '+1' to this feature request.

    For now, we have a few experimental browser plugins: https://forum.sketchfab.com/t/post-processing-presets/1750

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    rodolforubens (Sketchfab Profile)

    @James that's great to hear! Thanks!

    Also, thanks for the browser plugin, I will take a look at it!

    Cheers!!

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    farmbot (Sketchfab Profile)

    +1 to choosing default scene settings. Checking out the extension now :)

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    James (Sketchfab Profile)

    @farmbot - Noted. Thanks for the feedback!

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    institutoprima (Sketchfab Profile)

    The improvement is interesting, could you please add degraded effects for colors?, thanks

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    James (Sketchfab Profile)

    Hi @institutoprima - could you give me an example and/or use-case?

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    institutoprima (Sketchfab Profile)

    Sure, I am talking of degradation of colors for the background only, taking advantage of the new function of change of colors for the background, thanks

     

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    matthew.r.b (Sketchfab Profile)

    I can't seem to get the viewer to comprehend where the center of my model is for orbit view. In the 3D settings it rotates around the center when I use the "Straighten Model" options, but it thinks the center to orbit the camera around is some random point far away, and sends my model flying off into space when I try to view the other side of it.

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    James (Sketchfab Profile)

    @matthew.r.b - Can you please send me a link to the model you're having trouble with? Usually, double-clicking the background will re-center the model, then you can click Save View to set that as the default position.

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    corsicadrone (Sketchfab Profile)

    Hello James,

    I've got a problem with the background, since i tried to change something in the background all my models are black, sometimes only on the thumbail and sometimes only the view, the problem appears background On or Off and with all web navigators. Uploading a new model give it all black too ! I would like to return all my models with the original background :-)

    Best regards, Vincent

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    James (Sketchfab Profile)

    Hi Vincent,

    Sorry about that! We're working on it.

    James

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    degit22 (Sketchfab Profile)

    You can add the default models turn up to a degree, the numbers rather than the mouse? Set the camera distancing from the model numbers for the conservation of various scale models?

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    James (Sketchfab Profile)

    @degit22 - Sorry, I don't understand your question.

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    degit22 (Sketchfab Profile)

    @James I'm sorry, in the section "General" -> "Straighten model" model can be rotated 90 degrees. I want to rotate by 45° or 30°, any angle. In "advanced rotation" is difficult to set the exact angle.

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    James (Sketchfab Profile)

    @degit22 - Got it, thanks. Yes, that's a good idea.

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    bez (Sketchfab Profile)

    Hey, just thought to add that I think It would be really nice to be able to move the model inside Sketchfab and not just rotate it.
    Especially for the VR tab, I find many of my models are floating and the height setting, even at 0 is sometimes not enough to place the model on the ground.
    So either moving the model or be able to go to minus height would solve this for the VR instead of re uploading.


    And if one upload directly from photoscan it's almost impossible to align the model there.

    Just a thought :)

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    James (Sketchfab Profile)

    @bez - Thanks for the feedback, I'm passing it on to the team. We hope to offer more interaction features in VR in the future.

    I'm not sure I understand the PhotoScan issue. Have you tried "Advanced rotation" in 3D Settings? (See Orientation, above)

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    bez (Sketchfab Profile)

    @james thanks for replaying,

    The advanced rotation in sketchfab is totally fine (though I do agree with degit22 comment above about adding snap option)
    I meant that in photoscan itself aligning the mesh is tricky and cumbersome. so if one upload directly from photoscan,
    it would be nice to be able to move the mesh back to the ground plane in skecthfab so it would fit in VR as well.

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    envisnc (Sketchfab Profile)

    i can't set a thumbnail to my models, every time I click the  "save view" button, in 3d settings I get this message:


    "save setting error

    An unexpected error happened.The thumbnail has NOT been saved."

    help, please

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    James (Sketchfab Profile)

    @envisnc - Sorry about that! We're aware of thumbnail saving issues and we are investigating.

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    oldcastle.com (Sketchfab Profile)

    Hi just wondering about the possibility of resetting the orbit center. If I move the model over to the side of the frame, it orbits around the center of the frame. I would like to make it so the center of the models mass is always the center of the orbit. Possible?

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    James (Sketchfab Profile)

    Hi @oldcastle.com - You can double-click the background to recenter the model, or double-click somewhere on the model to set the pivot point to that spot: https://help.sketchfab.com/hc/en-us/articles/202509026-Navigation-and-Controls#orbit

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    laurenulrey (Sketchfab Profile)

    Can you turn specific models on/off in a large scene of models on Sketchfab?  That would be super beneficial for my work.  Let me know.  Thanks!

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    James (Sketchfab Profile)

    @laurenulrey - Not natively in the regular viewer, but it's possible to hide, show, and edit parts of a scene with the Viewer API. Here are some resources and examples.

    https://sketchfab.com/developers/viewer
    https://labs.sketchfab.com/experiments/
    https://blog.sketchfab.com/how-terma-built-their-interactive-website-with-sketchfab/
    https://blog.sketchfab.com/zodiac-built-interactive-boat-configurator-sketchfab/

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    anasugar (Sketchfab Profile)

    Hello, I have a problem with the view of my model. I have saved my lighting, materials, etc settings and its ok but sometimes when I go back to see my model, appears with other aspect, like with no lights

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