How to create an account:
- Go to https://sketchfab.com/signup.
- Enter a valid email address and password. (Your password must be at least 8 characters long.)
- Select a username for your profile URL. (Example: sketchfab.com/sketchfab)
You cannot change your username from your Account Settings, you'll need to write to our Product Support team.
Once you fill in these details, you will receive a confirmation email.
Confirming your email address
You must confirm your email before you can publish models.
If you didn't receive a confirmation email shortly after signing up, and you checked your Spam folder, feel free to contact us.
Creating an account using social media
You can also create a Sketchfab account through a valid Facebook, Google, or Twitter account.
After authenticating from a social media account, you will have the opportunity to choose a username.
Comments
29 comments
no confirmation emails have been received from numerous attempts.
Neither in the inbox or my junk/spam folder
@andrewcothill Sorry about that! Answered in the other thread as well. You should be good now.
I can't save or confirm my account email
@sophiewolfson Hmm, is there an error message when you try? It looks like your email is already confirmed as far as I can see.
The confirm email doesnt send to me
Sorry about that. I just confirmed your email address.
The confirm email doesnt send to me
Done!
I'm not getting a confirmation email and I need to be able to upload objects today for my class!
@sspyatt sorry about that, I just activated your account.
Hey James! Can you activate my account too? I'm not getting a confirmation email.
@reliefpfeiler42 done!
I´m Not getting a confirmation email can you help? please.
@JorgeOtavio done!
I CANT getting a confirmation email too.
Sorry @darkstaker2 ! I just confirmed your account.
I just started this account and I tried confirming my email but I never got the message please help
@Deu5 Sorry! I just confirmed it for you.
The confirm email doesnt send to me
Sorry, this issue has been resolved.
Why no confirmation email arrived at my inbox ?
It looks like you were activated successfully? Sorry for the delay!
Hey James! Can you activate my account too? I'm not getting a confirmation email.
Done! we're continuing to investigate this with our email provider.
I too cannot activate my account, I am getting no confirmation email.
I'm having trouble as well...
Done! Sorry about that.
Is there any other way to confirm an account so the account can start publishing objects? I have a classroom of middle school students that have Sketchfab accounts but they cannot confirm them because the school's google account, which they used to create the Sketchfab account, does not give the students access to email.
Hi carolm - Yes, I can confirm accounts manually. Can you give me a list of usernames or the email domain for me to look for?
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