Sketchfab currently uses PayPal as the payment processor for paid Sketchfab memberships (as well as Sketchfab Store transactions). There are several paid tiers available, depending on your needs. Subscriptions may be paid monthly or yearly.
Upgrading your membership
You can upgrade from your free Basic membership any time from the Plans page.
Changing your membership
If you'd like to upgrade/downgrade from your current paid membership, you'll first want to cancel your current subscription (following the options above).
Once you do that, you can note when the paid membership is set to expire by checking your Account Settings. When your current, paid membership expires, you can re-purchase the membership you want from the Plans page.
If you cannot use PayPal, we can occasionally make exceptions for certain individuals or organizations to purchase a Sketchfab membership plan via wire transfer. In order to do so, we require the membership purchase be an annual plan commitment - Business or higher. If you’re interested, feel free to contact us.
Cancelling your membership
If you need to cancel your membership, you're free to do so whenever you'd like.
There are two ways to do this, depending on how you originally paid:
- PayPal - If you used your PayPal account to upgrade, you can cancel your current Sketchfab subscription by logging into your PayPal dashboard.
- PayPal Guest & debit/credit card - Since you didn't technically use a PayPal account to make this payment, you'll need to contact the Product Support team and we can cancel your current subscription.
Requesting an invoice
If you'd like a PayPal invoice for your Sketchfab membership purchase, contact us.
Invoices/receipts for Sketchfab Store purchases can be downloaded from the Purchases page in your profile menu.