In order to use select membership features, you need to remain on that particular membership plan.
Any model on your account using features not covered by your current plan will be disabled.
What are disabled models?
When a model is disabled, it cannot be viewed on the model page and it cannot be embedded on other websites. It will not appear in the newsfeed, search, or on your profile when viewed by other people. As the owner, you can always view and edit your own models, but others will not be able to view them. They will not be deleted.
Certain models will not be disabled due to membership changes. They include:
Why are my models disabled?
Disabled due to model features
You can find the reason for each disabled model on your account by visiting the model page itself.
Models are automatically disabled if you downgrade and models are using features from a higher plan.
- Private models require Pro or above.
- Custom backgrounds require Pro or above.
- Models with an Uploaded size above 50MB require Plus, above 100MB require Pro, above 200MB require Premium, etc.
You can review each membership plan's features on our Plans page.
Disabled due to moderation by Sketchfab staff
Your models may also be disabled by staff for various reasons:
- There is an on-going DMCA takedown or abuse investigation.
Disabled due to company usage
Certain requirements and limitations apply to companies on Sketchfab. Your account may be disabled if it violates them:
- You are using Sketchfab commercially as a company and are required to upgrade.
- You have reached the monthly view limits for your company and are required to upgrade.
Choosing your Account Type on Sketchfab can determine how you can use your models.
If you're using Sketchfab to represent a company, you'll need to choose an Organization Account Type in your Profile Settings and potentially upgrade to a higher membership plan. To find out if you need to upgrade, check out Choosing the right Account Type.
How do I reactivate disabled models?
There are three ways to reactivate a disabled model: