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  2. Troubleshooting

Troubleshooting

Having trouble using Sketchfab? Search our FAQs and find solutions and suggestions here.

Frequently Answered Questions

  • Is upgraded membership required to upload one large file?
  • Do you accept other payment methods besides PayPal?
  • Why is my deleted model still in Google search results?
  • How can I request an invoice for my payment?
  • Where is my confirmation email?
  • What counts as a view?
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Troubleshooting

  • Frequently Asked Questions (FAQs)
  • Security Vulnerabilities & Bug Bounty
  • Glossary of 3D Terms
  • Reporting a bug/issue
  • Clearing your browser cache/cookies
  • Accessing your JavaScript Console
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