FAQs

Account / Billing

• Is paid membership required to upload one large file?
• Do you accept other payment methods besides PayPal?
• How can I request an invoice for my payment?
• I still haven't received a link to confirm my email address. What can I do?

Downloading

• I can't find the Download button for a model. Where is it?

Embedding

• What can (and can't) a Sketchfab configurator do?
• How do I remove the Sketchfab watermark from my embedded viewer?

Sharing

• Why is my deleted model still in Google search results?

Store

• I live in Russia. Can I sell through the Sketchfab Store?
• I live in Ukraine. Can I sell through the Sketchfab Store?

Uploading / Viewing

• Does Sketchfab support UDIM?
• Why does my model upload white?