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Sketchfab Help Center
Having trouble using Sketchfab? Search our frequently asked questions to find the answers.
Account / Billing
Is paid membership required to upload one large file?
Do you accept other payment methods besides PayPal?
How can I request an invoice for my payment?
I still haven't received a link to confirm my email address. What can I do?
I can't find the Download button for a model. Where is it?
What can (and can't) a Sketchfab configurator do?
How do I remove the Sketchfab watermark from my embedded viewer?
Why is my deleted model still in Google search results?
I live in Russia. Can I sell through the Sketchfab Store?
I live in Ukraine. Can I sell through the Sketchfab Store?
Uploading / Viewing
Does Sketchfab support UDIM?
What counts as a view?
Why does my model upload white?